Legal Information
This Privacy Policy explains how Havenway collects, uses, stores, and protects information when you visit havenway.net, download educational resources, join a waitlist, or interact with our website and services.
Last updated: May 6, 2026
Havenway is an educational platform operated by CCD Professional Services LLC. Through havenway.net, we provide educational resources, informational coaching support, voice-guided learning content, and website resources designed to support individuals and families navigating epilepsy.
Our services are intended for educational and informational purposes only. They do not replace professional medical advice, diagnosis, or treatment.
We may collect information that you voluntarily provide when you complete a form, request a resource, join a waitlist, or contact Havenway. This may include your name, email address, phone number if you choose to provide it, and any details you include in your message.
We may also collect limited non-personal usage information automatically, such as browser type, device information, IP address, pages viewed, and general activity on the website.
We use the information we collect to provide educational resources, respond to inquiries, improve the website experience, send updates about Havenway offerings, maintain website security, and better understand how visitors engage with our content.
Havenway does not sell your personal information.
If you download a resource, submit an inquiry, or join a Havenway waitlist, we may send emails related to educational content, new resources, coaching opportunities, program updates, or website announcements.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly at [email protected].
Havenway may use cookies and analytics tools to understand how the website is used and to improve website performance and visitor experience. These technologies may collect general data such as pages visited, time spent on the site, browser type, and device information.
If you prefer, you may adjust your browser settings to limit or refuse cookies.
We may rely on trusted third-party providers for hosting, analytics, email communications, file delivery, or other website operations. These providers may process limited information on our behalf as needed to support Havenway’s services.
If our website links to third-party resources, we are not responsible for the privacy practices or content of those external websites.
We retain personal information only for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
We take reasonable administrative and technical steps to protect personal information. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Havenway is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent. If we learn that such information has been collected, we will take reasonable steps to remove it.
Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information, and to withdraw consent where applicable. California residents may also have additional rights under applicable privacy laws.
To make a privacy-related request, email [email protected].
Havenway operates in the United States. If you access the website from another country, you understand that your information may be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date on this page.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Havenway, operated by CCD Professional Services LLC, in Wellington, Florida, at [email protected].